GLAM INC cosmetic and skincare products are made strictly in US- and FDA-registered facilities. We work with the industry’s top chemists and manufacturers to create ethical products that adhere to FDA guidelines.
In certain instances, we may work with certified global manufacturers to create textile products like cosmetic bags, beauty tools, etc. Please check individual product listings to confirm origin.
GLAM INC works with the top manufacturers in the United States to produce prestige and luxury beauty products on demand. The order processing period (or time indicated in the individual listing) accounts for order submission, production, quality assurance testing, packaging and preparation for shipment. Most products are shipped same day the manufactured product is complete.
Orders
You can shop without creating an account. However, if you do create one, you’ll have the ability to track your orders, view past purchases, request an exchange or return from your account, create a wish list and save your address and card details for faster checkout.
If you‘ve forgotten your password, follow the ‘Forgotten password’ instructions on the ‘Sign In’ page or request a link to reset it.
Depending on the status of your order, it may be possible to cancel or change your order.
If you need to make changes to your order, please contact our customer care team as soon as possible after the order is placed.
We accept Visa, MasterCard and American Express cards. Your card will be charged when each package is shipped.
We also accept as well as Amazon and Paypal third party payments and Affirm.
GLAM INC uses Secure Socket Layer (SSL) technology to encrypt and protect the data you send us over the internet. If SSL is enabled, you will see a padlock at the top of your browser and you can click on this to find out more information about the SSL digital certificate registration.
You have the option to choose a faster checkout experience when you store your credit card details.
Your full card details will never be shown, but you can see the last four digits so that you know which card you’re using.
You can choose not to save your card details by unchecking the box on the payment page. If you change or add a new address, you’ll need to re-enter your card details.
Shipping
Shipping for all orders is calculated at checkout and based on selected shipping carrier, final weight and region. If you'd like to get an estimate before checkout, simply use the Estimated Shipping Calculator on the 'Checkout' page.
Complimentary shipping promotions are available throughout the year. Sign up for our email list or check our site to find out when these promotions are available.
GLAM INC currently ships worldwide using UPS and USPS for domestic shipping and DHL for international shipping. Shipping carriers and methods are subject to change due to situations out of our control.
We are unable to deliver to PO boxes.
The US Department of Transportation does not allow pressurized or flammable items to be shipped by air. As a result, orders containing these products must be delivered via our standard shipping option or UPS ground delivery.
Due to these restrictions, these items cannot be sent to international shipping addresses at this time. We suggest that you select a different shipping destination within the US or contact our customer service team to help you choose an alternative.
We use UPS and USPS for domestic shipping and DHL shipping worldwide. Shipping carriers and methods are subject to change due to situations out of our control.
Yes, GLAMCON offers rushed shipping options via UPS. Please select available options at checkout or contact us to arrange.
IMPORTANT NOTE: Products that contain ethyl alcohol or other ingredients classified as hazardous substances must be shipped using UPS or USPS Ground Shipping.
Returns
You may return unused and unopened product in its original packaging within 30 days of purchase. Please only remove protective cover and packaging once you are certain that you wish to keep your product(s).
For consumer safety reasons, we cannot accept or restock opened products. Gift cards and items marked final sale cannot be returned.
Once your return is received and inspected, your refund will be processed and a credit will automatically be applied to your credit card or original method of payment within 7-10 business days.
We do monitor the number of returns made by customers. Continuous returns in breach of our terms and conditions will be flagged and may, at our discretion, lead to the closure of your account or future orders being refused.
Returns must be sent back to us within 30 days of your order deliver date. Returns outside of this timeframe may not be accepted or refunded as a store credit.
